Experience – 2 years
if it’s minor, then they prefer to get it repaired. If the damage is extensive or can’t be done, then they prefer to buy a new phone.
I learnt it from the shop itself; the person who taught me has passed away, though
In a day I can tell, sometimes no repair and sometimes we get 2-4 mobiles.
Nowadays, it’s mostly the screen and charging point.
Of course, we should go for repair, which is a good practice and a source of livelihood for us.
If it’s not possible, we return it to the customer. We don’t keep the phone.